Overview
The Marine Claims Management programme strengthens understanding of the principles, processes, and operational practices involved in managing marine insurance claims within modern insurance and maritime environments.
Marine claims management requires strong understanding of marine insurance principles, policy coverage, claims assessment, claims documentation, legal considerations, loss adjustment procedures, and operational claims coordination. Effective marine claims handling supports timely settlements, operational efficiency, customer confidence, and sound risk management across marine insurance operations.
The programme provides structured learning across key areas including marine insurance claims principles, categories of loss, claims handling procedures, claims adjustment practices, hull and cargo claims management, general average principles, salvage considerations, recovery processes, subrogation rights, warranties, liabilities, and dispute resolution practices within marine insurance environments.
Those undertaking the programme strengthen their understanding of how marine insurers, claims teams, surveyors, investigators, adjusters, legal advisers, and other stakeholders work together to investigate, assess, negotiate, manage, and settle marine claims effectively and professionally.
The programme also examines practical and operational considerations influencing marine claims management including negotiation practices, fraud risks, documentation requirements, dispute management, operational coordination, and the importance of sound professional judgement within claims decision-making processes.
Structured examples, practical illustrations, applied scenarios, and marine claims case studies are incorporated throughout the programme to strengthen operational understanding and support practical workplace application of the concepts covered.
Learning Outcomes
On successful completion of this programme, you will be able to:
- Explain the principles, terminology, and processes involved in marine insurance claims management
- Understand the categories of marine losses and claims, including total loss, partial loss, general average, and salvage
- Apply basic marine claims handling and claims adjustment procedures
- Interpret marine claims documentation and supporting evidence used in claims assessment and settlement
- Understand the roles of surveyors, adjusters, investigators, legal counsel, and claims officers within the marine claims process
- Explain recovery, subrogation, warranties, and dispute resolution principles relevant to marine insurance claims
- Analyse and adjust marine land-based transit insurance claims
- Demonstrate an understanding of professionalism, communication, and sound judgement in marine claims management practice
